We want you to be happy with your purchase.
Exchanging a product for a different size provided that such variation is available, and is available at the same price as the product originally purchased. In such a case, we will arrange collection of product in original packaging and no signs of been used. Once we have received the product we will refund the customer with variation requested.
Collection and Delivery will be charged to customer.
If you have received a product which turns out to be defective, please notify us as soon as reasonably possible after you become aware of the defect, but in any event within 3 months after delivery/collection of the product.
We will arrange collection of product from you at no charge. Once we have inspected the product and validated your return, we will, at your choice, repair / replace the product or credit your account with the price of the product. Refunds are handled within 5-7 working days. Please provide suitable or original packaging for returning product.
The following will NOT be regarded as defects and will not entitle you to return under the section below:
- faults resulting from normal wear and tear;
- damage arising from negligence, user abuse or incorrect usage of the product;
- damage arising from a failure to adequately care for the product;